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Ordering Information
Need to place an order? Contact us and we will be glad to assist you.
We have found that direct personal contact with you, the customer, is vital. By speaking with you directly, we can be sure of what you're looking for and get you exactly what you need.
Purchase orders and quote requests may be faxed to (517) 445-2828. We will promptly return an order acknowledgement or quote. You may also call this number to phone in your order. We will be more than happy to assist you.
Shipping Policy
All shipments are F.O.B. Clayton, Michigan unless otherwise stated.
Small orders (under 150 pounds) are usually shipped via UPS ground. Faster shipping is available upon request.
Orders under 1 pound may be shipped USPS First Class or Priority Mail.
Heavier items such as equipment will be shipped via truck freight using the carrier of your choice. If a product is damaged in transit, the consignee must file a claim with the carrier.
Applicable shipping charges will be added to your invoice.
Billing Options
For your convenience, we accept a variety of payment methods. Net-30 terms for those with approved credit, check, money order and international wires are all accepted.
Warranty Terms
All parts and equipment manufactured by Fischell Machinery LLC carry a 90-day limited warranty. This warranty ensures that all parts and equipment will be free from manufacturer's defects for a period of 90 days. This warranty does not cover defects caused by misuse or abuse of the product in question. Use of products in a manner other than for what they were intended voids this warranty.
Our Return Policy
Parts that are deemed defective may be exchanged for the same item within 90 days of purchase, pursuant to our warranty terms. Freight charges will be paid by Fischell Machinery.
Other parts and equipment may be returned within 30 days of purchase for a refund, less freight charges, charges for custom modifications, and up to a 15% restocking fee.
Privacy Statement
We do not collect personal information on this site. We respect your privacy and firmly believe in an "opt-in" policy. This means we will never sell your information to anyone else, and we will never share your information with anyone else unless you tell us to do so.
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